Verification and trust

Verification links and your own domain

Choose where certificate links and QR codes open: on your Shopify store, on Authentica's secure domain, or on Pro, your own subdomain.

Every certificate link, QR code and certificate email points to a verification page. You choose where that page opens.

Where to find it

Apps → Authentica → Settings → Verification links, and on Pro, Settings → Custom verification domain.

Your options

OptionLinks open onBest for
On my Shopify store (default)Your own store, under /apps/authenticaMost stores. Your storefront must not be password-protected, or buyers cannot see the page.
On Authentica's secure domainAuthentica's own domainStores whose storefront is password-protected, or that sell through another site such as WordPress.
Your own subdomain (Pro)A subdomain you own, for example verify.yourbrand.comBrands that want every printed QR code under their own name.

Switching between the store and the secure domain changes new links, QR codes and emails. Links you have already sent keep working.

Connect your own subdomain

  1. Enter the subdomain

    In Settings → Custom verification domain, enter a subdomain you own, such as verify.yourbrand.com. Use a subdomain, not your main website address. Choose Connect domain.
  2. Add the DNS records

    The two DNS records to add appear straight away. Add them where you manage DNS for that domain.
  3. Wait for the check

    Authentica checks automatically and emails you when the domain is live, usually within an hour of the records being added. You can also press Check now. The security certificate for HTTPS is issued automatically.

Once it is live, new certificate links, QR codes, emails, the API and webhooks use your domain. QR codes printed earlier keep working.

Plan required

New to Authentica? Install it free from the Shopify App Store →


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