Miko Claude AI
Live on App Store

Every customer tells you something. Miko Claude AI listens.

A native Shopify customer intelligence platform. Miko Claude AI reads every customer's purchase history, segments them with machine learning, predicts churn and lifetime value, and tells you exactly what to do next, explained in plain English by Claude.

Install Free on Shopify ↗ See How It Works

Free plan available. RFM segments and churn scores, no credit card.

Works with Shopify Sidekick. Ask it which customers are at risk of churning.

RFM segmentation

RFM customer segmentation, calculated automatically

Every customer is scored on recency, frequency and monetary value, then sorted into ten actionable segments such as Champions, Loyal, At Risk and Hibernating. No spreadsheets and no analyst required.

  • Ten segments covering the full lifecycle
  • Recalculated as orders arrive
  • Works from your existing Shopify order history
  • No data export needed
Miko Claude AI, rFM customer segmentation, calculated automatically
Churn prediction

Churn risk scoring that flags customers before they leave

Every customer gets a churn probability based on their own buying rhythm, so a monthly buyer going quiet for six weeks is flagged even though an annual buyer would not be.

  • Per-customer churn probability
  • Based on that customer's own cadence
  • Ranked list of who to contact first
  • Pairs with lifetime value to prioritise
Miko Claude AI, churn risk scoring that flags customers before they leave
AI copy

Claude-written outreach copy for each segment

Knowing a customer is at risk is only half the job. Miko drafts the actual outreach for that segment, in your brand voice, ready to paste into your email platform.

  • Copy written per segment, not generic
  • Matches your brand voice
  • Subject lines and body together
  • Review and edit before anything sends
Miko Claude AI, claude-written outreach copy for each segment
Automations

Trigger action the moment a customer changes segment

Segments only matter if something happens when they change. Fire a Shopify Flow trigger or tag update automatically when a customer becomes at risk or graduates to Champion.

  • Shopify Flow triggers on segment change
  • Runs continuously, not on a manual export
  • Chain into email, SMS or ads tooling
  • No code required
Miko Claude AI, trigger action the moment a customer changes segment
Tag sync

Segment tags written back into Shopify

Every segment is written back as a Shopify customer tag, so the tools you already use can act on it today without an integration project.

  • Segments written as native customer tags
  • Usable by Klaviyo, Flow and ad audiences
  • Kept current as segments change
  • No duplicate customer data
Miko Claude AI, segment tags written back into Shopify
Benchmarks

See how your store compares, not just how it is doing

A number on its own is hard to act on. Benchmarks put your repeat rate, average order value and lifetime value in context so you know which lever to pull.

  • Repeat purchase rate in context
  • Average order value trends
  • Customer lifetime value by cohort
  • Clear next actions, not just charts
Miko Claude AI, see how your store compares, not just how it is doing
10RFM Segments
DailyScore Updates
ClaudePlain-English Insights
Auto-tagShopify Customers
NativeTo Shopify Admin
The Problem

Thousands of customers. No idea who needs attention this week.

Shopify dashboards show you totals. They do not tell you that customer 1,247 has not ordered in 60 days and is statistically about to churn, or that customer 4,082 just bought their third high-margin item and is about to be your most valuable account. Miko Claude AI does.

Ask Miko Anything

Type a question. Get a straight answer.

Every score on this dashboard can be queried in plain English. No filters to configure, no report builder, just ask Miko Claude AI what you want to know.

Miko Claude AI dashboard showing RFM segments
How It Works

From install to first insights in under five minutes.

1

One-click install

Install from the Shopify App Store. Miko Claude AI reads your customer, order, and product history with read-only scopes. No tag pollution, no theme edits, no schema changes.

2

ML runs automatically

Miko Claude AI computes RFM scores, behavioral clusters, churn-risk scores, and predicted lifetime value for every customer. Full first run takes minutes; daily updates run in the background.

3

Claude explains in plain English

You do not read raw ML output. Miko Claude AI uses the Claude API to turn each segment into a sentence with a recommended action and projected revenue impact.

4

Tags sync to Shopify

Miko writes segment tags (with a miko- prefix to avoid collisions) directly to Shopify customer profiles. Klaviyo, Shopify Email, and Mailchimp pick them up automatically as segments and triggers.

5

Weekly action email

Every Monday, you get a one-page email summary: "Here are the five things to do this week to grow your store". No dashboards to check. Just actions ranked by predicted revenue impact.

Core Capabilities

What Miko Claude AI does at launch.

Six capabilities, live from the moment you install, no configuration required to get useful output on day one.

Automatic RFM segmentation

Recency, Frequency, Monetary scoring across your entire customer base. Every customer slots into one of ten research-backed RFM segments: Champions, Loyal, At Risk, About To Sleep, Lost, and more.

Churn risk prediction

A churn-probability score (0–100) per customer, updated nightly. Surfaces customers about to disappear so you can intervene before it happens.

Lifetime value forecasting

Predicted 12-month spend for every customer based on order pattern, recency, and product mix. Tells you who is statistically about to become a top spender.

Behavioral clusters

Unsupervised customer pattern grouping on order behavior surfaces segments you did not know existed: bulk reorder accounts, single-product loyalists, discount hunters, automatic, no rule-writing required.

Claude-powered explanations

Every segment, every insight, every recommendation comes with a plain-English explanation generated by Anthropic's Claude API. You see the action, not the math.

Auto-tagging in Shopify

Miko writes segments back to Shopify customer tags with a miko- prefix. Your email and SMS tools pick them up automatically. No integration required.

See It In Action

Real screens, real segments.

Ten segments, sorted automatically.

Every customer is scored and slotted into a lifecycle segment the moment their order comes in. No manual tagging, no spreadsheet exports, no waiting for an overnight batch job.

Miko Claude AI customer segments dashboard
Miko Claude AI customer profile

Know exactly who is about to leave.

A churn risk score and a VIP probability score for every customer, with the specific risk factors listed in plain English and a recommended next action, not just a number.

Claude writes the explanation and the email.

Every segment comes with a plain-English explanation of why it matters and a drafted email ready to send, edit, or discard. Only anonymised aggregate data ever reaches the Claude API.

Miko Claude AI segment explanation and AI-drafted win-back email copy for the At Risk customer segment
Miko Claude AI customer tags written back to Shopify with a Shopify Flow trigger sending a Klaviyo

Your email tool already knows.

Segments write back to Shopify as customer tags with a miko- prefix the moment they change, so Klaviyo, Shopify Email and Flow can act on them automatically.

Built On

A modern stack, engineered by us.

Miko Claude AI is built on the same engineering standards as our other apps. Native to your Shopify admin, fast for your customers, observable for our engineers.

Remix + Shopify Polaris

Native embedded app framework. Looks and feels like part of your Shopify admin.

Node.js + RFM Engine

Purpose-built RFM scoring engine written in Node.js. Scores every customer on every order, churn risk, VIP probability, and lifecycle stage computed in real time.

Anthropic Claude API

Plain-English segment explanations and recommended actions for every insight you receive.

PostgreSQL via Prisma

Production PostgreSQL database managed with Prisma ORM. All customer scores and segment data stored securely and scoped per merchant.

Recharts

Beautiful in-app visualisations of your customer segments, churn distribution, and CLV breakdown.

Resend

Reliable transactional email for your weekly Miko Claude AI insight report. Lands in your inbox every Monday.

Sample insight

An example of what Miko Claude AI sends to your inbox each Monday

Win-back opportunity

237 customers used to order from you every 30 days. All gone quiet in the last 60.

Average past order$77.65
Combined past spend$18,420
Predicted recovery~$5,400

Recommended action: send a win-back email with free shipping or 10% off. Projected recovery ~$5,400 at a typical 20% conversion rate.

Pricing

Start free. Upgrade as you grow.

Free plan available forever. All paid plans include a 14-day free trial, no credit card required to start.

Free
$0/mo
Forever free
  • ✓ 50 customers
  • ✓ Rule-based auto-tagging
  • ✓ 5 segments
  • ✓ miko- Shopify tags
  • ✓ Shopify Flow templates
Install Free
Essentials
$19/mo
14-day free trial
  • ✓ 500 customers
  • ✓ Full RFM scoring
  • ✓ Churn + VIP predictions
  • ✓ Cohort analysis
  • ✓ Weekly email reports
  • ✓ Discount codes
Start Trial
Most Popular
Growth
$49/mo
14-day free trial
  • ✓ 1,000 customers
  • ✓ Everything in Essentials
  • ✓ Claude AI explanations
  • ✓ AI email copy per segment
  • ✓ AI weekly reports
Start Trial
Scale
$129/mo
14-day free trial
  • ✓ 3,000 customers
  • ✓ Everything in Growth
  • ✓ Lifecycle journeys
  • ✓ Industry benchmarks
  • ✓ Priority AI
Start Trial
See full feature comparison →
The Miko Ecosystem

Even better when installed alongside Loyalty, B2B and Rentals.

Miko Claude AI is part of the Miko suite, engineered to compound. Customer brain (AI) drives the retention engine (Loyalty), the wholesale playbook (B2B), and the rental business (Rentals). One install, one Shopify checkout, four compounding revenue levers.

Live on App Store
Miko Loyalty & Rewards icon

Miko Loyalty & Rewards

Miko Claude AI segments drive automatic VIP tier promotions. Your top spenders get rewarded the moment the model identifies them.

View Loyalty →
Live on App Store
Miko B2B Wholesale Pricing icon

Miko B2B Wholesale Pricing

Miko Claude AI highlights which wholesale accounts have a high churn-risk score so your B2B team knows who to call this week.

View B2B →
Live on App Store
Miko Product Rentals icon

Miko Product Rentals

Miko Claude AI identifies your highest-value renters by lifetime value, so you know exactly who to prioritise for repeat bookings.

View Rentals →
Custom Implementation
Live Odoo Connector icon

Live Odoo Connector

Customer intelligence flows downstream into Odoo CRM. Your sales reps see Miko Claude AI segments and churn scores inside their normal workflow.

View Connector →
FAQ

Common questions about Miko Claude AI.

What is Miko Claude AI?

A Shopify customer intelligence app in active development by Tripster Developers. It reads your customer purchase history, segments customers using machine learning, predicts churn and lifetime value, and surfaces specific actions for you to take to grow revenue.

How is Miko Claude AI different from Shopify Analytics?

Shopify Analytics shows you aggregate dashboards. Miko Claude AI works at the individual customer level: it scores each customer for churn risk, predicts their future spend, groups similar customers, and tells you what to do about them.

Does Miko Claude AI replace Klaviyo or my email tool?

No. Miko Claude AI is the brain, not the sender. It computes segments and writes them back to Shopify customer profiles as tags (with a miko- prefix). Your existing email tools, Klaviyo, Shopify Email, Mailchimp, pick those tags up automatically and use them as segments and triggers. Zero integration work.

When does Miko Claude AI launch?

Miko Claude AI is live on the Shopify App Store at apps.shopify.com/miko-ai. It launched June 8, 2026. A free plan is available with no credit card required.

Is my customer data sent to a third party?

Customer data is processed inside our infrastructure (Railway + PostgreSQL). For the plain-English explanations, we send anonymised aggregate descriptions (e.g. "237 customers, average 3.2 orders, last order 45 days ago") to the Claude API, never raw customer records or PII. Full details in our Privacy Policy.

Know exactly who to target this week.

Free plan available. No credit card required. Start with 50 customers and upgrade as your store grows.

Install Free on Shopify ↗ View Pricing

Evaluating alternatives? Compare Miko Claude AI vs Chupper →

The Miko Suite

Better together.

Every Miko app is built to compound with the others: one customer brain, one checkout, one support team.

Miko Loyalty & Rewards icon Miko Loyalty & Rewards Points, VIP tiers and referrals that bring shoppers back. Miko B2B Wholesale Pricing icon Miko B2B Wholesale Pricing Wholesale prices by customer tag, NET terms and POs. AI Descriptions & Narrate icon AI Descriptions & Narrate Bulk SEO copy in your voice, plus a Listen button. Miko Product Rentals icon Miko Product Rentals Date pickers, deposits and overbooking protection. Miko Subscribe & Save icon Miko Subscribe & Save Subscriptions and subscribe & save with a self-serve portal. Miko Restock: Inventory & PO icon Miko Restock: Inventory & PO Know what to reorder, how much and when. Miko Bulk Image Resizer icon Miko Bulk Image Resizer Resize, compress and watermark every product photo. Authentica: COA Certificates icon Authentica: COA Certificates QR-verified Certificate of Authenticity for every order. Live Odoo Connector icon Live Odoo Connector Real-time two-way Shopify to Odoo ERP sync. Custom install.