A native Shopify customer intelligence platform. Miko AI reads every customer's purchase history, segments them with machine learning, predicts churn and lifetime value, and tells you exactly what to do next, explained in plain English by Claude.
Shopify dashboards show you totals. They do not tell you that customer 1,247 has not ordered in 60 days and is statistically about to churn, or that customer 4,082 just bought their third high-margin item and is about to be your most valuable account. Miko AI does.
Install from the Shopify App Store. Miko AI reads your customer, order, and product history with read-only scopes. No tag pollution, no theme edits, no schema changes.
Miko AI computes RFM scores, behavioural clusters, churn-risk scores, and predicted lifetime value for every customer. Full first run takes minutes; daily updates run in the background.
You do not read raw ML output. Miko AI uses the Claude API to turn each segment into a sentence with a recommended action and projected revenue impact.
Miko writes segment tags (with a miko- prefix to avoid collisions) directly to Shopify customer profiles. Klaviyo, Shopify Email, and Mailchimp pick them up automatically as segments and triggers.
Every Monday, you get a one-page email summary: "Here are the five things to do this week to grow your store". No dashboards to check. Just actions ranked by predicted revenue impact.
Recency, Frequency, Monetary scoring across your entire customer base. Every customer slots into one of ten research-backed RFM segments: Champions, Loyal, At Risk, About To Sleep, Lost, and more.
A churn-probability score (0–100) per customer, updated nightly. Surfaces customers about to disappear so you can intervene before it happens.
Predicted 12-month spend for every customer based on order pattern, recency, and product mix. Tells you who is statistically about to become a top spender.
Unsupervised customer pattern grouping on order behaviour surfaces segments you did not know existed: bulk reorder accounts, single-product loyalists, discount hunters - automatic, no rule-writing required.
Every segment, every insight, every recommendation comes with a plain-English explanation generated by Anthropic's Claude API. You see the action, not the math.
Miko writes segments back to Shopify customer tags with a miko- prefix. Your email and SMS tools pick them up automatically. No integration required.
Miko AI is built on the same engineering standards as our other apps. Native to your Shopify admin, fast for your customers, observable for our engineers.
Native embedded app framework. Looks and feels like part of your Shopify admin.
Purpose-built RFM scoring engine written in Node.js. Scores every customer on every order -- churn risk, VIP probability, and lifecycle stage computed in real time.
Plain-English segment explanations and recommended actions for every insight you receive.
Production PostgreSQL database managed with Prisma ORM. All customer scores and segment data stored securely and scoped per merchant.
Beautiful in-app visualisations of your customer segments, churn distribution, and CLV breakdown.
Reliable transactional email for your weekly Miko AI insight report. Lands in your inbox every Monday.
An example of what Miko AI sends to your inbox each Monday
237 customers used to order from you every 30 days. All gone quiet in the last 60.
Recommended action: send a win-back email with free shipping or 10% off. Projected recovery ~$5,400 at a typical 20% conversion rate.
Free plan available forever. All paid plans include a 14-day free trial -- no credit card required to start.
Miko AI is one of three apps engineered to compound. Customer brain (AI) drives the retention engine (Loyalty) and the wholesale playbook (B2B). One install, one Shopify checkout, three compounding revenue levers.
Miko AI segments drive automatic VIP tier promotions. Your top spenders get rewarded the moment the model identifies them.
Miko AI highlights which wholesale accounts have a high churn-risk score so your B2B team knows who to call this week.
Customer intelligence flows downstream into Odoo CRM. Your sales reps see Miko AI segments and churn scores inside their normal workflow.
A Shopify customer intelligence app in active development by Tripster Developers. It reads your customer purchase history, segments customers using machine learning, predicts churn and lifetime value, and surfaces specific actions for you to take to grow revenue.
Shopify Analytics shows you aggregate dashboards. Miko AI works at the individual customer level: it scores each customer for churn risk, predicts their future spend, groups similar customers, and tells you what to do about them.
No. Miko AI is the brain, not the sender. It computes segments and writes them back to Shopify customer profiles as tags (with a miko- prefix). Your existing email tools - Klaviyo, Shopify Email, Mailchimp - pick those tags up automatically and use them as segments and triggers. Zero integration work.
In active development. A the app opens to a small group of waitlisted Shopify merchants before public launch on the Shopify App Store. Install Miko AI to be considered for early access.
Customer data is processed inside our infrastructure (Railway + PostgreSQL). For the plain-English explanations, we send anonymised aggregate descriptions (e.g. "237 customers, average 3.2 orders, last order 45 days ago") to the Claude API, never raw customer records or PII. Full details in our Privacy Policy.
Closed beta opens soon. Early-access merchants get extended trial credits and locked-in launch pricing.