Miko Claude AIMiko Claude AI

Live on App Store

Every customer tells you something. Miko Claude AI listens.

A native Shopify customer intelligence platform. Miko Claude AI reads every customer's purchase history, segments them with RFM scoring, predicts churn and tracks lifetime value, and tells you exactly what to do next, explained in plain English by Claude.

Install Free on Shopify ↗Read Documentation
  • Free plan available. 50 customers, rule-based tagging and 5 segments, no credit card.
  • Works with Shopify Sidekick. Ask it which customers are at risk of churning.
  • Available in 8 languages: English, German, Spanish, Italian, French, Arabic, Japanese, Chinese.
Miko Claude AI
Install free on Shopify

Why merchants install it

What Claude AI does for your store

A person reviewing charts on a laptop

See who is about to churn

Churn-risk and VIP scores for every customer from the Essentials plan, so you can step in before they go quiet.

A laptop showing a dashboard beside a coffee mug

Segments explained in plain English

RFM scoring sorts customers into segments, and on Growth Claude explains each one and drafts the email.

A monitor showing marketing performance charts

Act where you already work

Segments sync to Shopify customer tags and Shopify Flow, with a CSV export of any segment.

How it works

Live in three steps

  1. 1

    Install free

    Add the app from the Shopify App Store. It reads your customers and orders, then adds segment tags you can use in Shopify Flow.

  2. 2

    Let it analyse

    Scores and segments are built from your own order history.

  3. 3

    Act on it

    Use the tagged segments in your email tool and Flow, and follow the weekly report.

Install free on Shopify

01RFM segmentation

RFM customer segmentation, calculated automatically

Every customer is scored on recency, frequency and monetary value, then sorted into ten actionable segments such as Champions, Loyal Customers, At Risk and Needs Attention. No manual tagging, no spreadsheet exports and no analyst required.

  • Ten segments covering the full lifecycle
  • Refreshed every night, with tags updated as orders are paid
  • Works from your existing Shopify order history
  • No data export needed
Miko Claude AI, rFM customer segmentation, calculated automatically

02Churn prediction

Churn risk scoring that flags customers before they leave

Every customer gets a churn probability based on their own buying rhythm, so a monthly buyer who goes quiet for a few months is flagged while an annual buyer with the same gap is not. Alongside it sits a VIP probability score and a recommended next action, not just a number.

  • Per-customer churn probability
  • Based on that customer's own cadence
  • Ranked list of who to contact first
  • Pairs with lifetime value to prioritize
Miko Claude AI, churn risk scoring that flags customers before they leave

03AI copy

Claude-written outreach copy for each segment

Knowing a customer is at risk is only half the job. Miko drafts the actual outreach for that segment, written by Claude from the segment's own numbers and best-selling products, ready to send, edit, or discard. Only anonymised segment context ever reaches the Claude API.

  • Copy written per segment, not generic
  • Uses your store name and the segment's top products
  • Subject lines and body together
  • Review and edit before you send it
Miko Claude AI, claude-written outreach copy for each segment

04Automations

Trigger action the moment a customer changes segment

Segments only matter if something happens when they change. Fire a Shopify Flow trigger or tag update automatically when a customer becomes at risk or graduates to VIP, or switch on an automation that sends a Claude-written email through your own Resend account.

  • Six Shopify Flow triggers, from at risk to VIP
  • Runs continuously, not on a manual export
  • Chain into email, SMS or ads tooling
  • No code required
Miko Claude AI, trigger action the moment a customer changes segment

05Tag sync

Segment tags written back into Shopify

Miko's lifecycle segments are written back as Shopify customer tags with a miko- prefix, so Klaviyo, Shopify Email and Flow can act on them today without an integration project.

  • VIP, at risk, lapsed and more as native customer tags
  • Native Shopify customer segments created for you
  • Usable by Klaviyo, Flow and ad audiences
  • No duplicate customer data
Miko Claude AI, segment tags written back into Shopify

06Benchmarks

See how your store compares, not just how it is doing

A number on its own is hard to act on. Benchmarks put your repeat rate, customer lifetime value, churn rate and VIP share next to stores in your category, so you know which lever to pull.

  • Repeat purchase rate in context
  • Customer lifetime value against your category
  • Churn rate and VIP share compared
  • Clear next actions, not just charts
Miko Claude AI, see how your store compares, not just how it is doing

See it in action

One insight, ready to act on.

Every segment comes with a plain-English explanation of why it matters and a drafted email ready to send, edit, or discard. This is the kind of opportunity Miko Claude AI puts in front of you.

Sample insight

An example of a win-back opportunity Miko Claude AI surfaces in the app

Win-back opportunity

237 customers used to order from you every 30 days. All gone quiet in the last 60.

Average spend per customer$77.72
Combined past spend$18,420
Revenue at risk~$5,500

Recommended action: send a win-back email with free shipping or 10% off before they lapse. Miko estimates ~$5,500 of revenue at risk from this group's past spend.

How it works

From install to first insights in under five minutes.

Then, every Monday if you turn it on, a one-page email summary lands in your inbox: the three things to do this week to grow your store. No dashboards to check.

  1. 01

    One-click install

    Install from the Shopify App Store. Miko Claude AI reads your customer, order, and product history. It writes only miko- customer tags, its own customer segments and the discount codes you ask for. No theme edits, no schema changes.

  2. 02

    Scoring runs automatically

    Miko Claude AI computes RFM scores, lifecycle stages, churn-risk scores and VIP probability for every customer. The first sync runs in the background, then scores refresh nightly and whenever an order is paid.

  3. 03

    Tags sync to Shopify

    Miko writes segment tags (with a miko- prefix to avoid collisions) directly to Shopify customer profiles. Klaviyo, Shopify Email, and Mailchimp pick them up automatically as segments and triggers.

Features

What Miko Claude AI does at launch.

Six capabilities, live from the moment you install, no configuration required to get useful output on day one.

Automatic RFM segmentation

Recency, Frequency, Monetary scoring across your entire customer base. Every customer slots into one of ten RFM segments: Champions, Loyal Customers, Potential Loyalists, At Risk, Needs Attention, Lost, and more.

Churn risk prediction

A churn-probability score (0–100) per customer, updated nightly and on every paid order. Surfaces customers about to disappear so you can intervene before it happens.

Lifetime value and VIP probability

Lifetime spend for every customer, alongside a VIP probability score built from spend, order count and tenure. Tells you who is on track to become a top spender.

Behavioral segments

Segments built from order behavior surface groups you might not be watching: bulk reorder accounts, one-time buyers who never came back, first-time buyers to nurture. Automatic, no rule-writing required.

Claude-powered explanations

Every segment comes with a plain-English playbook and recommended action. On Growth and Scale, Anthropic's Claude API writes the segment email copy and your weekly report narrative. You see the action, not the math.

Auto-tagging in Shopify

Miko writes segments back to Shopify customer tags with a miko- prefix. Your email and SMS tools pick them up automatically, and Klaviyo or Brevo lists can be pushed directly. No integration required.

Technical Edge

A modern stack, engineered by us.

Miko Claude AI is built on the same engineering standards as our other apps. Native to your Shopify admin, fast for your customers, observable for our engineers.

Technical Stack

Checked in the Miko Claude AI code, September 2026

Admin
Remix + Shopify PolarisNative embedded app framework. Looks and feels like part of your Shopify admin.
Scoring
RFM EnginePurpose-built RFM scoring on Miko's servers. Every customer is re-scored when Shopify confirms an order is paid, and again in a nightly full sync: churn risk, VIP probability, and lifecycle stage.
AI
Anthropic Claude APIPlain-English segment email copy and weekly report narratives, written from anonymised segment context. No names or email addresses are sent.
Data
PostgreSQL via PrismaProduction PostgreSQL database managed with Prisma ORM. All customer scores and segment data stored securely and scoped per merchant.
Shopify
Customer tags, segments and Flowmiko- tags on customer profiles, native Shopify customer segments created on sync, and six Shopify Flow triggers.
Sidekick
Shopify Sidekick extensionAsk Sidekick about churn risk, VIP customers, segments, discount performance and cohort retention.
Charts
RechartsIn-app visualisations of your customer segments, churn distribution, and CLV breakdown.
Email
ResendReliable transactional email for your weekly Miko Claude AI insight report. Lands in your inbox every Monday once you switch it on.

Pricing

Start free. Upgrade as you grow.

Free plan available forever. All paid plans include a 14-day free trial, no credit card required to start.

Free

$0/mo

Forever free

  • 50 customers
  • Rule-based auto-tagging
  • 5 segments
  • miko- Shopify tags
  • Shopify Flow templates
  • CSV export of any segment
Install Free

Essentials

$19/mo

14-day free trial

  • 500 customers
  • Full RFM scoring, 10 segments
  • Churn + VIP predictions
  • Cohort analysis
  • Weekly email reports and CSV exports
  • Discount codes per segment
Start Trial
Recommended

Growth

$49/mo

14-day free trial

  • 1,000 customers
  • Everything in Essentials
  • Claude AI explanations
  • AI email copy per segment
  • AI weekly reports
Start Trial

Scale

$129/mo

14-day free trial

  • 3,000 customers
  • Everything in Growth
  • Lifecycle journeys
  • Industry benchmarks by category
  • Priority AI processing and support
Start Trial
See full feature comparison →Compare Miko Claude AI vs Chupper →

All charges are billed in USD.

The Problem

Thousands of customers. No idea who needs attention this week.

Shopify dashboards show you totals. They do not tell you that customer 1,247 has not ordered in 60 days and is statistically about to churn, or that customer 4,082 just bought their third high-margin item and is about to be your most valuable account. Miko Claude AI does.

  • Type a question. Get a straight answer.Every score can be queried in plain English through Shopify Sidekick. No filters to configure, no report builder, just ask Miko Claude AI what you want to know.
  • Even better alongside Loyalty, B2B and Rentals.Miko Claude AI is part of the Miko suite, engineered to compound: the customer brain behind the retention engine, the wholesale playbook and the rental business.
  • With Miko LoyaltyUse the miko- tags in Shopify Flow to move your top spenders into higher VIP tiers the moment Miko identifies them.
  • With Miko B2BWholesale accounts with a high churn-risk score stand out, so your B2B team knows who to call this week.
  • With Miko Product RentalsRank renters by lifetime value, so you know exactly who to prioritize for repeat bookings.
  • With the Live Odoo ConnectorA custom implementation for stores that run Odoo alongside Shopify, so your sales team works from the same customers.

FAQ

Common questions about Miko Claude AI.

Technical and commercial answers for merchants and engineers.

What is Miko Claude AI?

A Shopify customer intelligence app by Tripster Developers, live on the Shopify App Store. It reads your customer purchase history, segments customers with RFM scoring, predicts churn, tracks lifetime value, and surfaces specific actions for you to take to grow revenue.

How is Miko Claude AI different from Shopify Analytics?

Shopify Analytics shows you aggregate dashboards. Miko Claude AI works at the individual customer level: it scores each customer for churn risk and VIP potential, tracks their lifetime spend, groups similar customers, and tells you what to do about them.

Does Miko Claude AI replace Klaviyo or my email tool?

No. Miko Claude AI is the brain, not the sender. It computes segments and writes them back to Shopify customer profiles as tags (with a miko- prefix). Your existing email tools, Klaviyo, Shopify Email, Mailchimp, pick those tags up automatically and use them as segments and triggers. Zero integration work.

When does Miko Claude AI launch?

Miko Claude AI is live on the Shopify App Store at apps.shopify.com/miko-ai. It launched June 8, 2026. A free plan is available with no credit card required.

Is my customer data sent to a third party?

Customer data is processed inside our infrastructure (Railway + PostgreSQL). For the plain-English copy, we send anonymised segment context (e.g. "237 customers, average 3.2 orders, last order 45 days ago") to the Claude API, never names, email addresses, raw customer records or other PII. Full details in our Privacy Policy.

Miko Apps

Know exactly who to target this week.

Install Free on Shopify ↗View Pricing

Free plan available. No credit card required. Start with 50 customers and upgrade as your store grows.

The Miko Suite

Better together.

Every Miko app is built to compound with the others: one customer brain, one checkout, one support team.

Not on Shopify yet?

Start a free Shopify trial, then add Miko apps when you are ready.

Set up your store in minutes and try it with your own products. Loyalty, wholesale pricing, AI descriptions and the rest of the Miko apps install in one click once your store is live.

Try Shopify for free