Does Authentica use crypto, NFTs or a blockchain?
No. Every certificate carries a serial number, a QR code, and a cryptographic signature and fingerprint, all hosted on your own store. There is no wallet, no NFT, no blockchain, and no fee per certificate.
Is Authentica only for jewelry?
No. Category presets cover fine art and prints, jewelry, watches, luxury fashion and handbags, sneakers and streetwear, collectibles and trading cards, autographs and memorabilia, wine and spirits, coins and bullion, and handmade and artisan goods, plus a General option for any brand where authenticity matters.
What happens if I refund an order?
The certificate is revoked automatically and the verification page shows it as revoked. A partial refund revokes every certificate on the order, and you can reactivate one from its certificate page.
Can a certificate follow the item when it is resold?
Yes. Ownership transfer records the new owner and keeps a provenance trail of every previous owner, so the certificate travels with the item.
What data does Authentica access?
Read-only access to your orders, including your full order history so past orders can be certified, and to your products. Protected customer data (name and email) and order data are used only to name certificates, email them to buyers and certify past orders. No payment data is stored by the app.
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