Sidekick is the assistant built into your Shopify admin. With Authentica installed, Sidekick can look up your certificates and summarise how they are doing, so you can ask a question instead of opening the app.
What you can ask
| Tool | What it does | Try asking |
|---|---|---|
| Find certificates | Searches certificates by serial number, order name or number, product title or buyer name, optionally only active or only revoked ones. | “Is order #1021 certified?” · “Show revoked certificates” · “Certificates for Jane Doe” |
| Certificate metrics | Summarises certificates issued, active and revoked counts, how many buyers have verified by QR, and ownership transfers. | “How many certificates have I issued?” · “How many buyers have verified their certificate?” |
Each answer includes a link to the certificate or to its numbers in Authentica. Sidekick only reads your certificates: it cannot issue, change or revoke one.
How to set it up
Nothing to switch on. The tools are part of the app, so once Authentica is installed, open Sidekick in your Shopify admin and ask. Sidekick itself is provided by Shopify and depends on Shopify making it available to your store.
Plan required
New to Authentica? Install it free from the Shopify App Store →
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