The public verification page renders in more languages than the app's own admin, and it picks one automatically from the visitor's browser unless you have pinned a specific language in settings. So a page that looks "wrong" to you is usually rendering correctly for the visitor's own browser settings. Set an explicit language in settings if you want every buyer to see the same one regardless of where they are.
Check these in order
Check the setting
In Settings → Verification page language, Auto follows each visitor's browser.Check the visitor's browser language
If it is one of the supported languages (English, German, Spanish, French, Italian, Portuguese, Dutch, Japanese, Chinese and Arabic), the page uses it. Any other language falls back to English.Check which text is in the wrong language
The page translates its own labels and dates. The wording you wrote on the certificate stays exactly as you wrote it.
How to fix it
Pick a specific language instead of Auto and save. To change the certificate's own wording, edit it in Design.
If it still is not working
Send us the details listed on Still stuck and we will read the issuance record for that order.
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