A setting is disabled, or a change did not take effect

Several capabilities are plan-gated, so a disabled switch or a setting that stopped working is usually a plan limit.

Check these in order

1. Check the plan the switch needs.

   Agent auto-apply and hiding Miko branding need Growth or above; drafting save offers with AI needs Growth or Pro. The SMS switch appears from Starter, but SMS recovery is not available yet on any plan.

2. Check your current plan.

   Gated controls are disabled in the interface and the gate is re-checked on the server when the feature is used, so a stored value from a previous plan stops taking effect the moment the plan changes.

3. Check the switch does something yet.

   The portal switches for swapping products and changing frequency have no effect yet, because the portal does not offer those actions.

How to fix it

If a switch looks on but nothing is happening, check your plan under Plans and upgrade there if you need the feature. Then save Settings again.

If it still is not working

Send us the details from Still stuck and we will read your store's own logs.