Subscribers is the merchant-side view of every subscription sold through Miko on your store.
Where to find it
Open Subscribers in the app navigation.
How to set it up
There is nothing to set up. The list fills itself as shoppers subscribe. From each row you can pause, resume, skip or cancel on a subscriber's behalf, and reschedule the next delivery date: the same actions they get in the portal.
Options
What each row shows
- The subscriber, with a direct link to the customer record in your Shopify admin
- The products and variants on the subscription, with their prices
- Status: active, paused, cancelled or expired
- Deliveries so far, and what is scheduled next
- Links to the orders each past delivery produced
Staying in sync with Shopify
Subscription data is kept current two ways at once. Shopify's subscription webhooks push contract creations, contract updates and billing outcomes to the app within seconds. Separately, a background job reconciles contracts directly from Shopify at most once every six hours per store, and an admin page load can trigger a reconcile on demand. The webhooks make it fast; the reconcile makes sure a missed webhook cannot leave you looking at a stale list.
Plan required
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