Managing subscriptions from AI assistants

Shoppers increasingly ask AI assistants to review what they pay for every month. The agentic layer means your subscription can be managed in that conversation instead of being cancelled from outside it.

What it does

• A subscriber can manage their plan from an assistant. Skip, pause, resume, swap, reschedule or change frequency by asking ChatGPT, Claude or Copilot. Each request affects one subscription and no other.
• Assistants can read your offers. The app publishes a plain feed of your subscribe and save offers, so an assistant asked about a subscription can suggest yours with the right price and frequency instead of guessing.
• Your subscription survives the audit. A subscription that is easy to pause and quotes an honest ongoing price is the one that gets kept when an assistant reviews someone's recurring spend.

Reversible now, destructive on confirmation

Skips, pauses, reschedules and frequency changes apply immediately, because they can be undone. Cancelling cannot. By default a cancel request returns a single-use confirmation link that the buyer has to open themselves, valid for 30 minutes. An assistant can never cancel a subscription on its own.

On the Growth plan and up you can switch on auto-apply so agent changes go through without the confirmation step. The Agentic page states plainly which mode you are in, because the difference matters.

Turning it on

The endpoint is off until you switch on Let shoppers manage subscriptions through AI assistants under Settings. While it is off, every agent request is refused.

The activity log

Every agent action is logged whether it applied, was rejected, or is waiting on the buyer to confirm: which assistant, what it asked for, and the outcome. The Agentic page shows the most recent.