AI assistants

How a subscriber connects an assistant

The three steps a shopper takes themselves, and exactly what the resulting key can and cannot reach.

You do not hand anything to anyone. The subscriber does this themselves, from their own subscription, and nothing in it gives an assistant standing access to your store.

Where to find it

On each active subscription in the customer portal, as a Create assistant key button, once the endpoint is switched on in Settings.

How to set it up

  1. They open their subscription.

    The Manage your subscription page, from their Shopify account or the link in your emails. They have to be logged in.
  2. They tap Create assistant key.

    The button appears on an active subscription once you have switched the endpoint on.
  3. They paste the key and the address into their assistant.

    In ChatGPT, Claude or Copilot they add the address as a connector and give it the key when it asks to sign in.

Options

What the key can and cannot do

PropertyValue
ScopeOne subscription, belonging to the shopper who created it.
LifetimeExpires on its own after 30 days.
Confirmation linksSingle use, valid 30 minutes, and rejected if replayed as an access key.
ReachCannot read or touch any other subscription, customer or order.
RevocationThere is no button to revoke a key yet. A key stops working when it expires, and a confirmation link stops working once it has been used.

Plan required


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