Both storefront blocks are deliberately conditional. The purchase order block only shows for a signed-in wholesale customer on the Pro plan, and in the theme editor it states which condition is unmet. The registration block shows a closed message until the form is turned on.
Check these in order
Is the visitor signed in?
The Submit Purchase Order block is hidden until a customer is logged in.
Is their customer record tagged into a wholesale group?
The purchase order block only shows for customers in an active group.
Is the shop on a plan that includes the feature?
Purchase orders need the Pro plan.
Is the registration form turned on?
Until it is, the Wholesale Registration block shows "Wholesale applications aren't open right now."
How to fix it
Open the page in the theme editor and read the message on the purchase order block: it names the unmet condition. Log in as a tagged test customer to see the live form, tag the customer into a group, or upgrade to Pro. For the registration block, turn the form on under Registration Form → Form status and save.
If it still is not working
Send us the order number and the customer's tag through Still stuck, and we will read the checkout function's own run log for that order.
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