Frequently asked questions

Short answers to the questions merchants ask most often about wholesale pricing, customer groups, net terms and purchase orders.

Does it work with Shopify Plus?

Yes. Miko B2B works on all Shopify plans. On Shopify Plus, the checkout discount integration uses Shopify's native Functions API which provides the most reliable and performant wholesale pricing at checkout.

Will my retail customers see any difference?

No. Unless a customer is logged in with a wholesale tag, your store looks and behaves exactly the same as before. Miko B2B is completely invisible to retail shoppers.

Can a wholesale customer still use regular discount codes?

By default, wholesale pricing and discount codes are separate. Your Shopify discount settings control whether they can be combined. We recommend testing this on your store before opening it to buyers.

What happens if I change a product's retail price?

For percentage-based groups, wholesale prices update automatically, they're always calculated from the current retail price. For fixed custom prices, the fixed price remains unchanged until you manually update it in the Miko app.

Can I try it before subscribing?

Yes, all plans include a 14-day free trial with full access to every feature on that plan. No credit card required to start.

Does it work with subscriptions or selling plans?

Miko B2B applies discounts at the cart line level during checkout and is compatible with most Shopify subscription apps. Contact us if you need confirmation for your specific subscription setup.