Frequently asked questions

Frequently asked questions

Short answers to the questions merchants ask most often about wholesale pricing, customer groups, net terms and purchase orders.

Anything not covered here is in the full guide, or you can get support.

Does it work with Shopify Plus?

Yes. Miko B2B works on all Shopify plans, including Plus. On every plan, the checkout discount integration uses Shopify's native Functions API, which provides the most reliable and performant wholesale pricing at checkout.

Will my retail customers see any difference?

No. Unless a customer is logged in with a wholesale tag, your store looks and behaves exactly the same as before. Miko B2B is completely invisible to retail shoppers, unless you choose to run a store-wide campaign or turn on Storefront Lock.

Can a wholesale customer still use regular discount codes?

By default, wholesale pricing and discount codes are separate. Your Shopify discount settings control whether they can be combined. We recommend testing this on your store before opening it to buyers.

What happens if I change a product's retail price?

For percentage-based groups, wholesale prices update automatically, they're always calculated from the current retail price. For fixed custom prices, the fixed price remains unchanged until you manually update it in the Miko app. If the retail price drops to or below a fixed price, the fixed price stops applying and the group's percentage is used instead.

Can I try it before subscribing?

Yes. The Free plan is permanent and needs no credit card, and every paid plan includes a 14-day free trial with full access to every feature on that plan. The trial is counted once per store.

Does it work with subscriptions or selling plans?

Miko B2B applies discounts at the cart line level during checkout. Whether that discount carries through to later subscription renewals depends on your subscription app. Contact us if you need confirmation for your specific subscription setup.


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