Orders and payment

Quote requests

Let buyers ask for a price from the product page, then reply with a quote they can pay through Shopify checkout.

Some buyers want a price before they order, for a large quantity, a recurring volume or a delivery deadline. Quote requests let them ask from the product page. You reply with your prices, and Miko sends the buyer a Shopify draft order with a checkout link, so they pay through your normal checkout.

Where to find it

Open Quote Requests from the app menu. Requests arrive in this inbox, with tabs for Pending, Quoted, Accepted and Declined.

How to set it up

  1. Turn on the storefront form

    On the Quote requests page, under Storefront form settings, tick Accept quote requests from the storefront. Set the Button label, Form title, Form intro, Submit button and Success message, and the Notification email new requests go to (leave it empty to use the store owner email). Click Save settings.

  2. Add the block to your product page

    Click Add block to product page, or in your theme editor add the Request a Quote block to the product template. In the block settings you can set the button colors and the default quantity.

  3. Reply to a request

    Open a request from the inbox. You see the buyer's contact details, their note and every line with its listed price. Enter a Quoted unit price for each line, add an optional Message on the invoice email, and click Send quote.

Sending creates a Shopify draft order with your quoted prices and emails the buyer a checkout link. The request moves to Quoted, and Open draft order takes you to it in Shopify. Use Resend quote if the buyer needs it again.

Options

What you seeWhat it means
PendingA new request waiting for your reply.
QuotedYou sent a quote. The buyer has a draft order checkout link.
AcceptedYou marked the quote as accepted with Mark accepted.
DeclinedYou declined the request. Decline lets you add an optional note to the buyer, and Confirm decline emails it to them.
Listed total and Quoted totalWhat the lines cost at your listed prices, and the total of your quote.

What buyers fill in

The form asks for the buyer's name, email, company and phone, the quantity, and an optional note, for example a target price or delivery timeline. A signed-in customer's name and email are filled in for them.

Quotes in Sidekick

Where Sidekick is available, you can ask it about your quote requests, for example "Any quote requests waiting for me?". Opening a request from Sidekick's answer takes you straight to that request on the Quote requests page. See Asking about your wholesale setup in Sidekick.

Plan required


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