Back-in-stock alerts let a shopper on a sold-out product leave their email. As soon as the item can be bought again, each of them gets one email from your own address with a link straight to it.
Where to find it
In the Miko B2B app, open Back in stock from the app menu.
How to set it up
Open Back in stock and tick Show an Email me when it's back form on sold-out products.
Add your sending domain.
Enter the domain you email from, for example
yourstore.com, and the address alerts should come from. Miko shows the DNS records to add.Add the DNS records at your domain provider.
Copy each record into your domain's DNS settings. Miko checks automatically and marks the domain Verified once they are found. Alerts start then.
Options
| Setting | What it does |
|---|---|
| Sent from your domain | Alerts come from your own address, never from a Miko address, so shoppers know it is you and replies reach you. |
| Before the domain is verified | Shoppers can still sign up and nothing is lost. Alerts wait and go out once your domain is verified. |
| One email per shopper | Each sign-up gets one email when the item is back. Signing up again waits for the next restock. |
| A clean list | Shoppers can only sign up for a variant that is sold out right now, and each email address can wait for up to 25 items at a time. |
| Import a waiting list | Upload a CSV from your old app with an email column and a variant ID or SKU column. Shoppers already on the list are skipped. |
Already use Miko AI?
If you set up your domain in Miko AI, most of the records are already in place. You add one more, the ownership record, which proves the domain belongs to this store.
Privacy
A shopper's email is used only for the alert they asked for, and Shopify customer data and deletion requests include their sign-ups automatically.
Example
Example: a popular lamp sells out
Twelve shoppers leave their email on the sold-out lamp. You receive new stock and update the inventory in Shopify. Within ten minutes, all twelve get an email from [email protected] saying the lamp is back, with a Shop now button.
Plan required
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