Plans differ on volume, languages and automation, not on whether the core job works. Even the free plan ships a real help centre, Shopify Knowledge Base sync and the holiday pack.
| Free | Starter | Growth | Pro | |
|---|---|---|---|---|
| Price | $0 | $9.99/month | $19.99/month | $39.99/month |
| Free trial | – | 14 days | 14 days | 14 days |
| Answers | Up to 25 | Up to 100 | Up to 500 | Up to 2,000 |
| Storefront languages translated | 1 (primary) | Up to 3 | Every published language | Every published language |
| AI answers written, rewritten or translated per month | 100 | 600 | 4,000 | 20,000 |
| Product page FAQs | – | Included | Included | Included |
| Answers update automatically when your store changes | – | – | Included | Included |
| Priority support | – | – | – | Included |
What every plan includes
- Writing answers from your real store data, and the Needs-your-answer flag instead of a guess.
- A storefront help centre page.
- Shopify Knowledge Base sync.
- Holiday and BFCM answers.
- Alerts when your store changes and an answer goes out of date.
- Full revision history and undo.
- CSV import and export.
Changing plan
Change or cancel your plan from Billing inside the app. Shopify hosts the plan-selection page itself.
Next step
Short answers to the most common questions: Frequently asked questions.
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