The widget renders for signed-out visitors too, showing a sign-in prompt instead of a balance, so "nothing at all on the page" is almost never a customer problem. It is almost always the app embed being off or enabled on a different theme.
Check these in order
The app embed is off.
Go to Online Store, Themes, Customize, App embeds, and confirm the Miko Loyalty widget (Loyalty Points Badge) is switched on.
You enabled it on a different theme.
App embeds belong to one theme. Duplicating a theme, installing a new one, or switching which theme is published does not carry the embed across. Re-check the embed after any theme change.
You are looking at a preview.
Confirm you are viewing the published theme, not a preview link of another one.
The program is paused.
When the program is paused in Program Setup, the widget is hidden from the storefront.
How to fix it
Switch on Loyalty Points Badge in the published theme’s App embeds and click Save, or switch Program is active back on. Reload the storefront in a private window to check.
If it still is not working
Send us your store domain and the theme name through contact support.
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