Integrations and migration

Migrating from another loyalty app

Bring existing point balances across without resetting your customers' progress.

If you're switching from Smile.io, Yotpo Loyalty, Joy Loyalty, or another loyalty platform, the Tripster Developers team handles the migration for you, your customers won't lose a single point.

What we migrate

Customer point balances - every customer's current points are imported accurately
VIP tier statuses - existing tier assignments are mapped to equivalent Miko tiers
Referral history - existing referral records are carried across
Earn history - transaction history (where available from the export)

Migration process

Contact us and let us know which app you're migrating from
Export your customer data from your current loyalty app (we'll guide you through this)
We import and verify the data on a staging environment first
You review and confirm everything looks correct
We do the live migration, typically outside business hours to minimise disruption
Your customers' points are live in Miko from the moment they next log in

Zero downtime. We run your old app and Miko in parallel during the transition to verify accuracy. Customers don't experience any interruption to their loyalty programme.

Apps we migrate from

Smile.io, full migration supported
Yotpo Loyalty & Rewards, full migration supported
Joy Loyalty, full migration supported
Other apps - contact us to discuss