If you're switching from Smile.io, Yotpo Loyalty, Joy Loyalty, or another loyalty platform, the Tripster Developers team handles the migration for you, your customers won't lose a single point.
Where to find it
Migration is done with our team: contact us to start. For a handful of customers you can also do it yourself on the Customers page of the Miko app.
How to set it up
Migration process
Tell us where you are coming from
Contact us and let us know which app you’re migrating from
Export your data
Export your customer data from your current loyalty app (we’ll guide you through this)
We test the import
We import and verify the data on a staging environment first
You check it
You review and confirm everything looks correct
We go live
We do the live migration, typically outside business hours to minimize disruption
Customers see their points
Your customers’ points are live in Miko from the moment they next log in
Options
What we migrate
- Customer point balances - every customer's current points are imported accurately
- VIP tier statuses - Miko places members in tiers by lifetime points, so we bring lifetime points across and each member lands in the equivalent Miko tier
- Referral history - existing referral records are carried across
- Earn history - transaction history (where available from the export)
Apps we migrate from
- Smile.io, full migration supported
- Yotpo Loyalty & Rewards, full migration supported
- Joy Loyalty, full migration supported
- Other apps - contact us to discuss
Doing it yourself for a few customers
On Customers, use Enrol Customer with the customer’s email and their old balance as bonus points, or Adjust Points for someone who is already a member.
Plan required
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