Miko Loyalty connects with Klaviyo and other email platforms via Shopify Flow, allowing you to send automated loyalty emails triggered by program events.
Where to find it
In Shopify admin, open Apps → Shopify Flow → Create workflow. The triggers are listed under Miko Loyalty and Rewards. The Miko app’s Settings page lists them too.
How to set it up
Setting up Klaviyo emails with Shopify Flow
Open Shopify Flow
In your Shopify Admin, go to Apps → Shopify Flow
Create a workflow
Create a new workflow
Pick a Miko trigger
Set the Trigger to a Miko Loyalty event (e.g. "Loyalty tier changed")
Add the email action
Add a Klaviyo action (requires the Klaviyo + Shopify Flow integration), or Shopify Email’s send action
Build the email
Select or build the email template in Klaviyo
Turn it on
Activate the workflow
Options
Available trigger events
These Shopify Flow events fire automatically and can trigger any email or SMS automation:
| Event | When it fires |
|---|---|
| Loyalty points earned | On every earn: a purchase, the welcome bonus, a manual adjustment or a custom rule |
| Loyalty points redeemed | When a customer uses their points, with the discount code and its expiry date |
| Loyalty tier changed | When a customer moves up or down a tier, with the previous and new tier |
| Loyalty birthday reward issued | When the yearly birthday bonus is awarded |
Plan required
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