What is Miko Claude AI?
Turn your Shopify order history into RFM segments, churn scores and lifetime value forecasts.
Miko AI is a native Shopify customer intelligence app. It reads your customers' purchase history, segments them with machine learning, predicts who is about to churn and who is about to become your top spender, and tells you in plain English what to do next.
Unlike Shopify Analytics, which shows aggregate dashboards, Miko AI works at the individual customer level and ranks your customers by action priority each week.
The core loop
Miko reads your orders → ML scores every customer → Claude explains each segment in plain English → Tags sync to Shopify Customers → Your email tool picks up the tags → You take the recommended actions. New scores every night.
What you get out of the box
- Ten RFM segments: Champions, Loyal Customers, Potential Loyalists, Active Buyers, At Risk, Needs Attention, Lost, High Value, Average, Low Engagement
- A churn-probability score from 0 to 100 for every customer
- Lifecycle stage classification: New Customers, Active Buyers, VIP Customers, At Risk, Lapsed
- Cohort retention analysis (1, 2, 3, 6 and 12 month retention rates)
- Auto-tagging back to Shopify customer profiles with a
miko-prefix - Weekly AI insight email every Monday (Growth and Scale plans)
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