Miko AI is available on the Shopify App Store. Search for "Miko Claude AI" or use the install link on the Shopify App Store.
Before you start
- You need to be the store owner, or a staff member allowed to install apps.
- Miko AI works from the customers already in your store, so there is nothing to import. Cohort retention needs at least 3 months of order history to show results.
Install the app
Step-by-step
Install from the Shopify App Store
Click the install link or search the Shopify App Store for "Miko Claude AI".
Approve the requested permissions
read_customersandwrite_customers(for tagging),read_orders,read_products,read_discountsandwrite_discounts(for segment discount codes), andread_customer_eventsandwrite_pixels(for the storefront pixel that counts visits and checkouts).Choose your plan
Choose Free, Essentials, Growth or Scale, and start your 14-day free trial if applicable.
Run your first sync
On the Overview, click Sync customers and start. This opens Settings, where you click Sync all customers now. Nothing is analyzed until you run this first sync.
Wait for the sync to finish
Settings shows Sync in progress... and then Last synced with the date. The Overview, segments and predictions fill in together when it completes. The first sync of a large store can take a few minutes.
Check it is working
- In the app, Settings → Customer sync shows the last sync date and how many customers were analyzed.
- Segments lists your segments with customer counts and revenue.
- In your Shopify admin, open Customers and filter by a tag such as
miko-first-time-buyer. Tags are written in the background just after the sync completes, so give a large store a few minutes. - Under Customers → Segments you will find segments named Miko AI: At risk, Miko AI: VIP customers and so on.
What to do next
Read Your first customer sync to see what the first sync does, then RFM segments explained to understand the results.
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