Getting started

Installing Miko Claude AI

Install the app and let it read your order history so the first run has data to work with.

Miko AI is available on the Shopify App Store. Search for "Miko Claude AI" or use the install link on the Shopify App Store.

Before you start

  • You need to be the store owner, or a staff member allowed to install apps.
  • Miko AI works from the customers already in your store, so there is nothing to import. Cohort retention needs at least 3 months of order history to show results.

Install the app

Step-by-step

  1. Install from the Shopify App Store

    Click the install link or search the Shopify App Store for "Miko Claude AI".

  2. Approve the requested permissions

    read_customers and write_customers (for tagging), read_orders, read_products, read_discounts and write_discounts (for segment discount codes), and read_customer_events and write_pixels (for the storefront pixel that counts visits and checkouts).

  3. Choose your plan

    Choose Free, Essentials, Growth or Scale, and start your 14-day free trial if applicable.

  4. Run your first sync

    On the Overview, click Sync customers and start. This opens Settings, where you click Sync all customers now. Nothing is analyzed until you run this first sync.

  5. Wait for the sync to finish

    Settings shows Sync in progress... and then Last synced with the date. The Overview, segments and predictions fill in together when it completes. The first sync of a large store can take a few minutes.

Check it is working

  • In the app, Settings → Customer sync shows the last sync date and how many customers were analyzed.
  • Segments lists your segments with customer counts and revenue.
  • In your Shopify admin, open Customers and filter by a tag such as miko-first-time-buyer. Tags are written in the background just after the sync completes, so give a large store a few minutes.
  • Under Customers → Segments you will find segments named Miko AI: At risk, Miko AI: VIP customers and so on.

What to do next

Read Your first customer sync to see what the first sync does, then RFM segments explained to understand the results.


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