Still stuck

What to send us

Email hello@tripsterdevelopers.com with your store domain and, if it is about one customer, their email address. With those we can read the exact inputs behind that customer's score (their recency, frequency and spend, and where each sat in your store's distribution) and explain the number rather than guess at it.

• Your store domain (the .myshopify.com address)
• The customer’s email address, if the question is about one customer
• The page in the app and what you expected to see
• The Last synced date from Settings

How to reach us

Support is by email: hello@tripsterdevelopers.com. See Getting support for response times.