Support

Getting support

Where to reach us, and what to send so we can check the exact inputs behind a customer's score and answer in one reply.

Support is delivered by email at [email protected].

  • Email: [email protected]
  • Response times: Free plan within 48 hours. Essentials and Growth within 24 hours. Scale within 4 hours during NZ business hours.
Feedback: Email [email protected] with "Miko AI" in the subject and we will reply within one business day.

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