Troubleshooting

A product is marked as overstocked

A deliberate flag for stock covering more than roughly six months of sales, there to surface cash tied up in slow inventory.

This is a deliberate flag, not an error: it appears when your current stock covers more than roughly six months of sales at the present rate. It is there to surface cash tied up in slow inventory. On a genuinely seasonal product it is expected ahead of the season and is safe to ignore.

Check these in order

  1. Days of cover on the row

    Overstocked means more than 180 days of cover, counting on-hand and incoming stock.
  2. Incoming stock

    A large delivery on the way counts towards cover, so it can tip a product into overstocked before it arrives.
  3. A slowing sales rate

    The rate uses the last 90 days, so a product that has cooled off shows more cover than it used to.

How to fix it

Nothing needs fixing if the stock is seasonal. Otherwise, stop reordering it and check the Dead Money Finder for the cash it is holding.

If it still is not working

Send us the SKU and your store domain through contact support and we will check the numbers behind that row.


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