Troubleshooting
Autopilot did not create the purchase orders I expected
Autopilot declines silently for four reasons: switched off, not on your plan, already ran this week, or no saved configuration.
Autopilot declines to run for four specific reasons, and all four are silent by design so it never surprises you with unwanted orders:
- It is switched off.
- Your plan does not include it. Autopilot is a paid feature; on a plan without it, the setting has no effect.
- It already ran recently. Autopilot runs on a weekly cadence and will not run twice in the same window, so a manual nudge shortly after an automatic run does nothing.
- The store has no configuration yet. A store that has never saved its settings has no lead times or targets to forecast from.
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