The Miko Product Rentals dashboard gives you a complete view of every rental booking in one place, with filtering by status and product so you can focus on what needs attention right now.
Where to find it
In your Shopify admin, open Apps → Miko Product Rentals and choose Bookings. The Calendar page shows the same bookings by month, and the Dashboard gives a summary.
How to set it up
There is nothing to switch on: every rental order appears here automatically. To work through it:
Filter the list
Choose a status filter such as Overdue or Needs review, or pick one product from the product filter.Search
Search by customer name, email, or order number.Open a booking
Click a booking to see its details and the actions available for it.Recover a missing booking
If an order came in but its booking is missing, click Sync from Shopify. It checks recent orders and creates bookings for any that were missed.
Available actions per booking
- Mark as started (item handed over): move the booking to Out on rental
- Mark as returned: move the booking to Returned status, and refund a held deposit
- Refund [amount] to customer: refund the deposit to the customer
- Mark forfeited (keep deposit): retain the deposit (no refund)
- Record late fee: record a late fee against an overdue booking and prepare a draft order for it
- Mark as overdue and Cancel booking
- Email customer and private Internal notes
Options
Booking statuses
| Status | What it means |
|---|---|
| Pending payment | The order has been placed but payment has not been captured yet, for example a bank transfer or cash on delivery order. The dates are already held. |
| Confirmed | Booking has been paid for but the rental period has not yet started. The customer's dates are reserved. |
| Out on rental | The rental period is currently in progress. The item is out with the customer. |
| Overdue | The rental end date has passed and the item has not been marked as returned. Requires follow-up. |
| Returned | The item has been marked as returned via the dashboard. Deposit has been released or forfeited. |
| Needs review | The order would overbook the item, or the customer paid for more units than they booked. The booking still holds units until you resolve it. |
| Canceled | The booking or its Shopify order was cancelled, and the dates are free again. |
Booking record details
For each booking, the list shows the customer, order, product, rental start date, return date, duration, amount charged and current status. Open a booking to see the rental fee, deposit amount, total charged at checkout, any late fee, the deposit status and the available actions.
CSV export
There is no CSV export of bookings in the app at the moment. Each booking links to its Shopify order, so you can use Shopify's own order export for reconciliation or accounting.
Plan required
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