The description was generated but the product still shows the old text

Generating and applying are two separate steps, so it is possible to have good generated text that has never been written to the product. The app tracks these independently. The most common reason is that Write generated content back to Shopify automatically was switched off when you generated, so the text is waiting for you to apply it.

Check these in order

1. Is it marked as applied?

   On the Generate page, a field that reached the product shows Applied to Shopify. If it does not, it has not been written yet.

2. Was write-back off?

   With write-back off, Miko shows the result for you to review and does not change the product until you click Apply Miko’s version (or Apply to product).

3. Did the generation fail?

   Couldn’t generate, not applied means the AI generation did not succeed, so nothing was written to your product. Generate again in a moment.

4. Did you revert it?

   Kept your original means the field was reverted. Generating again with write-back on writes the stored text back to the product; with write-back off it returns the stored text without applying it.

5. Is it the spoken summary?

   The spoken summary is used by the Listen button and is never written into the product itself.

How to fix it

If the item is not marked as applied, apply it explicitly. Applying content that is already stored does not consume allowance, because the content itself has not changed. For a bulk job, a line saying the content was generated but Shopify did not accept the update means you can simply run the job again.

If it still is not working

If a field shows Applied to Shopify but the product page still shows the old text, send us the product as described in Still stuck.