Troubleshooting
AI answers do not mention my store
This is a real result, not a bug. Here is how to improve the odds that AI recommends you.
When the Visibility Monitor records “not mentioned”, that is an honest measurement of where you stand today, not an error. Here is how to change it.
1. Raise your answer-engine readiness
Open AEO, scan your catalogue, and fix the weakest products. Fact-rich pages are what AI assistants read and repeat. See the readiness score.
2. Add structured data
Switch on Product structured data so machines can parse your price, stock and brand with confidence.
3. Publish llms.txt
Generate and activate llms.txt so crawlers have a clean map of what you sell.
AI visibility moves over weeks, not minutes. Re-run your checks on the daily cadence and watch the mention-rate trend.