Troubleshooting
Still stuck
What to send us so we can check your store's own arrival tracking and visibility results and answer in one reply.
If the article for your symptom did not resolve it, email us and we will pick it up ourselves.
What to send
- Your store URL.
- Which feature the problem is in (Arrivals, Visibility, AEO, Discovery, or the panel).
- What you did, what you expected, and what happened, with a screenshot if you can.
Email [email protected] — it reaches the founder directly, and with those details we can usually answer in one reply.