Troubleshooting

My llms.txt is not serving at the store root

Check it was activated, not only generated, and give the store root a moment to update.

1. Generated is not activated

Generating builds the file; Activating serves it at your store root. On the Discovery page, confirm the status shows Live at your store root, not only Generated.

2. Check the exact URL

Open yourstore.com/llms.txt directly. If you use a custom domain, check the file on that domain.

3. Regenerate after catalogue changes

If the file is live but out of date, click Generate again to rebuild it from your current catalogue, then it stays active.

Still not resolving? Contact support with your store URL.

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