Support
Getting support
Where to reach us, and what to send so we can check your arrival tracking and visibility data and answer in one reply.
We are a small team and answer every message ourselves.
How to reach us
Email [email protected]. It reaches the founder directly.
What to include
- Your store URL.
- Which part of the app the question is about (Arrivals, Visibility, AEO, Discovery or the panel).
- What you expected and what you saw, with a screenshot if you have one.
One reply, not a queue. With those details we can usually resolve your question in a single reply.