Frequently asked questions

Short answers to the questions merchants ask most often about AI referrals, visibility checks and answer-engine scores.

Do I need to edit my theme or add code?

No. The app self-configures on install and tracking works immediately. The storefront panel and product data are optional one-click toggles in your theme editor.

Why is my Arrival Report empty?

It fills once an AI-referred visit happens. On a quiet or brand-new store that can take a little time. You can create a test arrival with a referrer tag — see How tracking works.

Will the AEO rewrites change my products without asking?

Never. Every rewrite is shown to you first and only written when you click Apply, and Revert restores the exact previous content.

Does the buyer panel show to everyone?

No. It renders only for shoppers who arrived from an AI assistant, and only when you have switched it on.

Is my data safe?

The app stores only a hashed visitor key and a channel label, no personal customer data. See Privacy and data.

How am I billed?

Through Shopify, on your normal invoice, with a 14-day trial on paid plans and no charge on development stores.